{
  "url": "https://www.pinnacleblooms.org/policies",
  "title": "Policies and your rights",
  "effectiveOn": "2026-10-01",
  "operator": "Bharath Healthcare Laboratories Private Limited",
  "policies": [
    {
      "name": "Privacy Policy",
      "url": "https://www.pinnacleblooms.org/privacy-policy",
      "group": "Your information",
      "summary": "Understand what information is used, why it is needed and how to contact our privacy grievance officer.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Website Terms of Use",
      "url": "https://www.pinnacleblooms.org/terms-of-use",
      "group": "Using our website",
      "summary": "The terms for reading, sharing and using our public website, distinct from booking or paying for care.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Service Terms",
      "url": "https://www.pinnacleblooms.org/terms-of-service",
      "group": "Your care and payments",
      "summary": "Understand enquiries, informed choices, service arrangements and the terms to confirm before booking.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Cookie & Website Technology Policy",
      "url": "https://www.pinnacleblooms.org/cookie-policy",
      "group": "Your information",
      "summary": "How managed pages use optional analytics preferences, technical services and browser storage.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Copyright & Intellectual Property",
      "url": "https://www.pinnacleblooms.org/copyright-and-intellectual",
      "group": "Using our website",
      "summary": "Use sources accurately, respect ownership and licences, and report an intellectual-property concern.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Children, Guardians & Account Eligibility",
      "url": "https://www.pinnacleblooms.org/age-restriction-policy",
      "group": "Your information",
      "summary": "Separate a child’s service needs from the adult responsible for enquiries, consent and accounts.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Contact & Grievance Information",
      "url": "https://www.pinnacleblooms.org/contact-information",
      "group": "Help and accountability",
      "summary": "One place for family guidance, booking questions, billing, privacy and other concerns.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Information, Care & Liability Boundaries",
      "url": "https://www.pinnacleblooms.org/disclaimer-and-limitations-of-liabilities",
      "group": "Your care and payments",
      "summary": "What website information, software licences and evidence establish—and what requires individual professional judgment.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Reviews, Testimonials & Publication Consent",
      "url": "https://www.pinnacleblooms.org/endorsement-and-testimonial",
      "group": "Help and accountability",
      "summary": "Honest feedback and a separate, voluntary choice about publishing identifiable stories or images.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Applicable Law & Dispute Resolution",
      "url": "https://www.pinnacleblooms.org/governing-and-jurisdiction",
      "group": "Using our website",
      "summary": "Indian law, a practical concern route and preservation of statutory complaint and forum rights.",
      "version": "2026-10-01.1"
    },
    {
      "name": "External Services & Third-Party Integration",
      "url": "https://www.pinnacleblooms.org/third-party-inegration",
      "group": "Using our website",
      "summary": "Understand external maps, platforms, hosting, measurement and payment or account destinations.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Refund & Cancellation Policy",
      "url": "https://www.pinnacleblooms.org/refund-policy",
      "group": "Your care and payments",
      "summary": "Check the booking conditions before payment and request review of a cancellation, unused service or billing error.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Staff Conduct & Care Standards",
      "url": "https://www.pinnacleblooms.org/staff-declaration",
      "group": "Help and accountability",
      "summary": "The conduct expected of our people: child dignity, truthful records, confidentiality and accountable care.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Ethics Charter",
      "url": "https://www.pinnacleblooms.org/ethics-charter",
      "group": "Help and accountability",
      "summary": "The commitments that keep the child, family and whole-life purpose central to our decisions.",
      "version": "2026-10-01.1"
    },
    {
      "name": "Payment & Billing",
      "url": "https://www.pinnacleblooms.org/payment-and-billing",
      "group": "Your care and payments",
      "summary": "Understand charges, payment confirmation and billing review before making a payment.",
      "version": "2026-10-01.1"
    }
  ],
  "privacyGrievanceOfficer": "Mr. Gokul Krishna Rao",
  "email": "care@pinnacleblooms.org",
  "telephone": "9100 181 181"
}