{
  "url": "https://www.pinnacleblooms.org/governing-and-jurisdiction",
  "title": "Applicable Law & Dispute Resolution",
  "version": "2026-10-01.1",
  "effectiveOn": "2026-10-01",
  "operator": "Bharath Healthcare Laboratories Private Limited",
  "ownerAuthorisedEdition": true,
  "independentLegalReviewClaimed": false,
  "privacyGrievanceOfficer": "Mr. Gokul Krishna Rao",
  "contact": {
    "email": "care@pinnacleblooms.org",
    "phone": "9100 181 181"
  },
  "text": "Applicable law Pinnacle Blooms Network is operated by Bharath Healthcare Laboratories Private Limited (BHCL). In these policies, “we”, “us” and “our” mean BHCL in its operation of Pinnacle Blooms Network. Our public website terms and services in India are governed by applicable Indian law, subject to any mandatory law applicable to the particular person, service or transaction. This policy does not claim foreign market approval or displace another country’s mandatory requirements. First raise the concern Email care@pinnacleblooms.org with the subject “Complaint or dispute”, a way to contact you and the information needed to understand your request. You can call 9100 181 181 for guidance. Do not send passwords, OTPs, full card details or unnecessary child records. Identify the transaction or service, issue, earlier correspondence and the remedy you seek. We will review the concern through the responsible team. This does not require you to waive a legal remedy or miss a statutory deadline. Forums and remedies Courts, consumer commissions and other competent authorities have the jurisdiction given to them by applicable law. Hyderabad is the location of our published corporate contact locality; that fact does not remove a consumer’s statutory right to another competent forum. No automatic arbitration or waiver Public website use does not create a mandatory private arbitration agreement through this policy. Any valid, separately agreed dispute arrangement remains subject to mandatory law. We do not require a blanket waiver of claims, complaints, refunds or payment disputes. Related terms and updates Service Terms · Refund and Cancellation Policy · Privacy Policy Nothing in this policy removes a right, remedy, complaint route or protection that applicable law gives you. Booking-specific written terms must be disclosed before you agree; they cannot override mandatory law. This edition is effective from 1 October 2026. It replaces the previous public website wording for this subject. Material changes will be dated here. It does not retrospectively introduce charges or remove rights under an existing agreement.",
  "markdown": "## Applicable law\n\nPinnacle Blooms Network is operated by Bharath Healthcare Laboratories Private Limited (BHCL). In these policies, “we”, “us” and “our” mean BHCL in its operation of Pinnacle Blooms Network.\n\nOur public website terms and services in India are governed by applicable Indian law, subject to any mandatory law applicable to the particular person, service or transaction. This policy does not claim foreign market approval or displace another country’s mandatory requirements.\n\n## First raise the concern\n\nEmail [care@pinnacleblooms.org](mailto:care@pinnacleblooms.org) with the subject “Complaint or dispute”, a way to contact you and the information needed to understand your request. You can call [9100 181 181](tel:+919100181181) for guidance. Do not send passwords, OTPs, full card details or unnecessary child records.\n\nIdentify the transaction or service, issue, earlier correspondence and the remedy you seek. We will review the concern through the responsible team. This does not require you to waive a legal remedy or miss a statutory deadline.\n\n## Forums and remedies\n\nCourts, consumer commissions and other competent authorities have the jurisdiction given to them by applicable law. Hyderabad is the location of our published corporate contact locality; that fact does not remove a consumer’s statutory right to another competent forum.\n\n## No automatic arbitration or waiver\n\nPublic website use does not create a mandatory private arbitration agreement through this policy. Any valid, separately agreed dispute arrangement remains subject to mandatory law. We do not require a blanket waiver of claims, complaints, refunds or payment disputes.\n\n## Related terms and updates\n\n[Service Terms](/terms-of-service) · [Refund and Cancellation Policy](/refund-policy) · [Privacy Policy](/privacy-policy)\n\nNothing in this policy removes a right, remedy, complaint route or protection that applicable law gives you. Booking-specific written terms must be disclosed before you agree; they cannot override mandatory law.\n\nThis edition is effective from 1 October 2026. It replaces the previous public website wording for this subject. Material changes will be dated here. It does not retrospectively introduce charges or remove rights under an existing agreement.\n",
  "legalSources": [
    {
      "title": "Consumer Protection Act, 2019",
      "url": "https://www.indiacode.nic.in/indiacode/bitstream/123456789/15256/1/eng201935.pdf"
    },
    {
      "title": "Consumer Protection (E-Commerce) Rules, 2020",
      "url": "https://consumeraffairs.gov.in/public/upload/files/E%20commerce%20rules_1732703966.pdf"
    }
  ],
  "policyTextSha256": "1980b9b08eb46882cd1b068b55eb4a73efdb583a9c23ec8fa240f18a53d02864",
  "htmlSha256": "95ef415abe528fc161586fbca9b2bab9b7925575b2af2e30a442ce1838589f17",
  "historicalSource": {
    "status": "Historical prior public wording; not the current edition",
    "url": "https://www.pinnacleblooms.org/governing-and-jurisdiction",
    "retrievedAt": "2026-09-30T22:01:09.243483+00:00",
    "htmlSha256": "ee38b831a387e051c69870caa6cdb52f5f42e5503bb6c9055ebb10876bfcc720",
    "textSha256": "61840e9e81ce7ed872f56d64b749d1cd34366d6a5a83ba2f588757a61d4679b9",
    "printedRevision": "01-10-2026",
    "text": "LAST REVISION: 01-10-2026 Governing Law and Jurisdiction - Pinnacle Blooms Network unit of Bharath HealthCare Laboratories Pvt. Ltd. Section 1: Applicable Law 1.1. This Governing Law and Jurisdiction (\"Policy\") governs the use of the services (\"Services\") provided by Pinnacle Blooms Network unit of Bharath HealthCare Laboratories Pvt. Ltd. (\"Pinnacle\"), operated by Bharath HealthCare Laboratories P LIMITED (\"Company\"). 1.2. Users of the Services agree to comply with this Policy and acknowledge that any disputes arising from the use of the Services shall be governed by the laws of India. Section 2: Choice of Law 2.1. This Policy shall be governed by and construed in accordance within the courts of Hyderabad, India Jurisdiction, without regard to its conflict of laws principles. By agreeing to this policy, individuals, organizations, or any other parties hereby forfeit their right to challenge this decision. Section 3: Exclusive Jurisdiction 3.1. Any dispute arising out of or in connection with this Policy, including any question regarding its existence, validity, or termination, shall be referred to courts within Hyderabad Jurisdiction. By agreeing to this policy, individuals, organizations, or any other parties hereby forfeit their right to challenge this decision. 3.2. Users agree to submit to the exclusive jurisdiction of the courts of Hyderabad,IN Jurisdiction in any legal proceedings related to the Services. Section 4: Venue 4.1. Any legal proceedings arising from the use of the Services shall be conducted in the courts of Hyderabad,IN Jurisdiction, and users waive any objections to such venue. Section 5: Waiver of Jury Trial 5.1. By accessing or using our Services, each user expressly, unambiguously, and unequivocally agrees, represents, and warrants that, to the fullest extent permitted by applicable law, they irrevocably waive any and all rights to a trial by jury in any legal proceedings, disputes, or controversies of any kind, whether arising out of or relating to the use of our Services or otherwise. The user acknowledges that they have read and understood the implications of this waiver, that they have had the opportunity to consult with independent legal counsel of their choice, and that they are knowingly, willingly, and voluntarily agreeing to this waiver without any coercion, undue influence, or misrepresentation. Section 6: Compliance with Local Laws 6.1. Users accessing the Services, whether from within India but outside the jurisdiction of Hyderabad or from locations outside of India, are responsible for compliance with all applicable local laws and regulations. By using our Services, each user, regardless of their geographic location within or outside India, expressly, unambiguously, and unequivocally consents to the exclusive jurisdiction and venue of the courts located in Hyderabad, India, for any and all legal proceedings, disputes, or controversies arising out of or relating to the use of our Services. This consent is given knowingly, willingly, and voluntarily, without any coercion, undue influence, or misrepresentation, and with full awareness of its legal implications. Section 7: International Users 7.1. Pinnacle is operated from Hyderabad,IN and these terms and conditions are governed by the laws of India with Jurisdiction being of Hyderabad,IN. By accessing or using our Services, each user, irrespective of their geographic location, expressly, unambiguously, and unequivocally consents to be governed by Indian law and to the exclusive jurisdiction and venue of the courts located in Hyderabad, India, for any and all legal proceedings, disputes, or controversies arising out of or relating to the use of our Services. Users accessing the Services from locations outside of India do so at their own risk and are solely responsible for compliance with all applicable local laws. This consent is given knowingly, willingly, and voluntarily, without any coercion, undue influence, or misrepresentation, and with full awareness of its legal implications.l laws. Section 8: Legal and Regulatory Compliance 8.1. Users agree to comply with all applicable laws and regulations while using the Services. Section 9: Severability 9.1. In the event that any provision of this Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not impair or affect the validity, legality, or enforceability of the remaining provisions herein. The parties expressly acknowledge and agree that the remaining portions of this Policy shall continue in full force and effect. Furthermore, any invalid or unenforceable provision shall be deemed automatically replaced by a provision that is valid, legal, and enforceable and that achieves, to the extent possible, the original objectives and intent of the parties as reflected in the original provision. Section 10: Entire Agreement 10.1. This Policy constitutes the entire agreement between users and the Company with respect to the subject matter herein and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. Section 11: Amendments and Waivers 11.1. No amendment to or waiver of this Policy shall be effective unless in writing and signed by both parties. Section 12: Captions 12.1. The captions in this Policy are for convenience only and shall not affect the interpretation of the provisions. Section 13: Language Versions 13.1. In the event of any discrepancy or inconsistency between translations of this Policy in different languages, the English version shall prevail. Section 14: Reservation of Rights 14.1. All rights, titles, and interests not expressly granted to users in this Policy are fully reserved by the Company. No implied rights are granted under this Policy, and the Company retains exclusive ownership and control over all intellectual property, proprietary information, and other rights related to the Services. Section 15: Acceptance of Terms 15.1. By using the Services, users agree to comply with the terms and conditions outlined in this Governing Law and Jurisdiction Policy. Section 16: Contact Information 16.1. If you have any questions or concerns regarding this Policy, please contact us using the information provided in the Contact Information section."
  }
}