{ "url": "https://www.pinnacleblooms.org/cookie-policy", "title": "Cookie & Website Technology Policy", "version": "2026-10-19.1", "effectiveOn": "2026-10-19", "operator": "Bharath Healthcare Laboratories Private Limited", "ownerAuthorisedEdition": true, "independentLegalReviewClaimed": false, "privacyGrievanceOfficer": "Mr. Gokul Krishna Rao", "contact": { "email": "care@pinnacleblooms.org", "phone": "9100 181 181" }, "text": "Scope and purpose Pinnacle Blooms Network is operated by Bharath Healthcare Laboratories Private Limited (BHCL). In these policies, “we”, “us” and “our” mean BHCL in its operation of Pinnacle Blooms Network. This notice describes website technologies on eligible public Pinnacle pages. The site no longer displays analytics, invalid-traffic or advertising-call preference controls. Separate account, billing, clinical and private applications remain outside this public-page measurement scope. Technologies on eligible public pages Google Analytics: eligible public pages use a canonical or coarse public-page identity and a fixed event vocabulary for the permitted journey. Measurement excludes form values, contact details, clinical information, private answers, raw referrers and unrecognised URL fields. Analytics storage is enabled for eligible public measurement. Campaign attribution: recognised UTM fields and Google click identifiers may be retained in a bounded campaign record for up to 30 days so an accepted enquiry can be connected to its source. Unrecognised query fields, raw referrers, form values, contact details and clinical information are excluded. Google Ads call measurement: eligible public pages may replace the published central number with a temporary Google forwarding number to measure calls from advertising. The central number remains the destination. A telephone-link tap is not treated as a connected or qualified call. Invalid-traffic diagnostics: ClickGuard or CHEQ may use bounded browser, device and advertising signals on selected public commercial pages. These diagnostics do not decide whether a family may call, use WhatsApp or submit an enquiry. Cloudflare delivery, performance and security services support the website. Bookshop journey events may measure book views, sample clicks, bag changes and checkout starts; a checkout start is not a purchase. Browser controls and exclusions The website does not store an accepted or declined measurement preference and does not present an internal measurement choice panel. Browser, extension, network or device controls can still block or delete measurement technologies. Such blocking may reduce attribution but must not prevent the central phone number, WhatsApp link or enquiry journey from working. Private, authenticated, account, search, clinical and labelled QA contexts remain excluded from the managed public collector. Advertising personalisation remains disabled. External destinations apply their own controls and terms. Measurement and privacy A measured phone, WhatsApp or enquiry-link tap is not an answered call, accepted enquiry, booking, visit or admission. An accepted enquiry is recorded only when the protected receiving system returns its receipt. Managed measurement uses fixed event names and does not send child intake fields. Do not place child or clinical information in public URL parameters or social posts. See our Privacy Policy for personal-information requests. Questions and updates Email care@pinnacleblooms.org with the subject “Website privacy or cookie query”, a way to contact you and the information needed to understand your request. You can call 9100 181 181 for guidance. Do not send passwords, OTPs, full card details or unnecessary child records. This measurement edition is effective from 19 October 2026. It replaces the former footer preference controls with automatic, bounded measurement on eligible public pages. Private, authenticated, search, clinical and labelled QA contexts remain excluded. Material changes will be dated here.", "markdown": "## Scope and purpose\n\nPinnacle Blooms Network is operated by Bharath Healthcare Laboratories Private Limited (BHCL). In these policies, “we”, “us” and “our” mean BHCL in its operation of Pinnacle Blooms Network.\n\nThis notice describes website technologies on eligible public Pinnacle pages. The site no longer displays analytics, invalid-traffic or advertising-call preference controls. Separate account, billing, clinical and private applications remain outside this public-page measurement scope.\n\n## Technologies on eligible public pages\n\n- Google Analytics: eligible public pages use a canonical or coarse public-page identity and a fixed event vocabulary for the permitted journey. Measurement excludes form values, contact details, clinical information, private answers, raw referrers and unrecognised URL fields. Analytics storage is enabled for eligible public measurement.\n\n- Campaign attribution: recognised UTM fields and Google click identifiers may be retained in a bounded campaign record for up to 30 days so an accepted enquiry can be connected to its source. Unrecognised query fields, raw referrers, form values, contact details and clinical information are excluded.\n\n- Google Ads call measurement: eligible public pages may replace the published central number with a temporary Google forwarding number to measure calls from advertising. The central number remains the destination. A telephone-link tap is not treated as a connected or qualified call.\n\n- Invalid-traffic diagnostics: ClickGuard or CHEQ may use bounded browser, device and advertising signals on selected public commercial pages. These diagnostics do not decide whether a family may call, use WhatsApp or submit an enquiry.\n\n- Cloudflare delivery, performance and security services support the website. Bookshop journey events may measure book views, sample clicks, bag changes and checkout starts; a checkout start is not a purchase.\n\n## Browser controls and exclusions\n\nThe website does not store an accepted or declined measurement preference and does not present an internal measurement choice panel. Browser, extension, network or device controls can still block or delete measurement technologies. Such blocking may reduce attribution but must not prevent the central phone number, WhatsApp link or enquiry journey from working.\n\nPrivate, authenticated, account, search, clinical and labelled QA contexts remain excluded from the managed public collector. Advertising personalisation remains disabled. External destinations apply their own controls and terms.\n\n## Measurement and privacy\n\nA measured phone, WhatsApp or enquiry-link tap is not an answered call, accepted enquiry, booking, visit or admission. An accepted enquiry is recorded only when the protected receiving system returns its receipt. Managed measurement uses fixed event names and does not send child intake fields. Do not place child or clinical information in public URL parameters or social posts. See our [Privacy Policy](/privacy-policy) for personal-information requests.\n\n## Questions and updates\n\nEmail [care@pinnacleblooms.org](mailto:care@pinnacleblooms.org) with the subject “Website privacy or cookie query”, a way to contact you and the information needed to understand your request. You can call [9100 181 181](tel:+919100181181) for guidance. Do not send passwords, OTPs, full card details or unnecessary child records.\n\nThis measurement edition is effective from 19 October 2026. It replaces the former footer preference controls with automatic, bounded measurement on eligible public pages. Private, authenticated, search, clinical and labelled QA contexts remain excluded. Material changes will be dated here.\n", "legalSources": [ { "title": "Information Technology SPDI Rules, 2011", "url": "https://emb.mes.gov.in/Common/help/gsr3_10511.pdf" }, { "title": "Digital Personal Data Protection Act, 2023", "url": "https://www.meity.gov.in/static/uploads/2024/06/2bf1f0e9f04e6fb4f8fef35e82c42aa5.pdf" }, { "title": "DPDP commencement notification, 2025", "url": "https://www.meity.gov.in/static/uploads/2025/11/c56ceae6c383460ca69577428d36828b.pdf" }, { "title": "Digital Personal Data Protection Rules, 2025", "url": "https://www.meity.gov.in/static/uploads/2025/11/53450e6e5dc0bfa85ebd78686cadad39.pdf" } ], "policyTextSha256": "5206516a99c1e13b4ffa0549a78d6aaad95f4b2d612d8b7a57095edf2b030e5d", "htmlSha256": "fbe75f0841c96ff024549cf6c20427112febcb0508990f4e584b3448ba140809", "historicalSource": { "status": "Historical prior public wording; not the current edition", "url": "https://www.pinnacleblooms.org/cookie-policy", "retrievedAt": "2026-09-30T22:01:08.796899+00:00", "htmlSha256": "0db5e56418f12a454a366a2a84d9658d2ac62bc51601fa094d5142cdaf6fe511", "textSha256": "3f1d13b4bc3d9706eebf55810a8808c0a01958d00100317ed7b951c40f95cd4a", "printedRevision": null, "text": "COOKIE POLICY - Pinnacle Blooms Network unit of Bharath HealthCare Laboratories Pvt. Ltd. At Pinnacle Blooms Network, a specialized unit of Bharath HealthCare Laboratories Pvt. Ltd. (\"Pinnacle\"), managed and operated by Bharath HealthCare Laboratories P LIMITED (\"Company\"), we are committed to optimizing your digital experience. To achieve this, we employ cookies and analogous technologies on our website, accessible at https://www.pinnacleclinics.org (\"Site\"), as well as on our smartphone application (\"App\"). These technologies serve to enrich your user experience, facilitate performance analytics, and deliver pertinent content. This Cookie Policy elucidates the mechanisms by which we utilize these technologies and outlines the conditions under which you consent to their deployment upon interacting with our Site and App. ## 1. What are Cookies? 1.1. Cookies are small text files stored on your computer or mobile device when you visit a website or use an App. They are widely used to ensure websites, Apps function properly, improve site, app performance, and provide a personalized browsing experience. ## 2. Types of Cookies We Use 2.1. Essential Cookies: These cookies are necessary for the basic functioning of the Site. They enable core website features, such as page navigation and access to secure areas of the Site. Without these cookies, certain services and functions may not be available. 2.2. Analytical Cookies: These cookies help us understand how visitors interact with the Site, allowing us to improve its performance and user experience. We use analytical cookies to track anonymous data, such as the number of visitors, the pages visited, and the sources of website traffic. 2.3. Functional Cookies: These cookies enable the Site to remember your preferences and settings, providing a more personalized experience. For example, they may remember your preferred language or region. ## 3. How We Use Cookies 3.1. We use cookies for the following purposes: - To authenticate your access to secure areas of the Site, ensuring data security. - To analyze website traffic and user behavior, helping us improve our services and content. - To remember your preferences and settings, enhancing your browsing experience. ## 4. Your Consent 4.1. By continuing to use the Site, App, you consent to the use of cookies as described in this Cookie Policy. If you do not agree with the use of cookies, you may disable them in your browser settings or refrain from using the Site. 4.2. Please note that disabling certain cookies may impact the functionality and performance of the Site, and some features may not work as intended. ## 5. Managing Cookies 5.1. You can control and manage cookies through your browser settings. Most web browsers allow you to delete or block cookies, as well as configure cookie settings for individual websites. ## 6. Third-Party Cookies 6.1. While we strive to control the cookies used on our Site and App directly, it is important to note that third-party cookies may also be deployed. These third-party cookies are not under our direct control and may serve various purposes. By using our Site and App, you acknowledge the possibility of encountering third-party cookies and consent to their use as governed by the respective third-party cookie policies. For more details on how these cookies function and for what purposes they may be used, please refer to the privacy policies of the respective third partie ## 7. Cookies Used for Marketing 7.1. While our primary use of cookies is not for marketing, remarketing, or targeted advertising, it is possible that cookies may be used for such purposes by third-party services integrated into our Site or App. By using our Site and App, you acknowledge and consent to the potential use of cookies for marketing purposes as governed by the respective third-party policies. We recommend reviewing the privacy and cookie policies of these third parties for more information. ## 8. Cookie Duration 8.1. The duration for which cookies are stored on your device varies based on the type of cookie. Session cookies are temporary and will be deleted once you close your browser, while persistent cookies remain on your device for a set period. ## 9. Use of Cookies for Website Analytics 9.1. We use analytical cookies for website analytics to gather anonymous data about website usage, such as the number of visitors and popular pages. This data helps us enhance user experience and improve our Site. ## 10. Changes to Cookie Usage 10.1. We expressly reserve the unilateral right to amend, update, or modify this Cookie Policy at our sole discretion, at any time and without prior notice. Any such changes will be published on our Site and App, and the \"Last Updated\" timestamp at the top of this policy will be adjusted to reflect the most recent modifications. By continuing to use our Site and App subsequent to any changes, you irrevocably forfeit any and all rights to challenge or dispute such changes. We strongly encourage you to review this Cookie Policy on a regular basis to stay informed about how we use cookies." } }